Poer Thermostat Installation and App Setup Guide

Easier than you imagine

All mains-powered thermostats by Royal Infrared Heating® should be installed with an assistance of any local electrician. The process is simple and very ordinary. Our products are easy to be implemented and developed primarily to provide innovative manual, app, smart and voice controls.

Only one hole (you will find pictures below in this guide) is needed in a wall or any surface Screws and user manual come with each unit. Below you can see the step-by-step Installation Guide.

The hardwired installation is easy as to hardwire a TV or any electrical appliance. No extra line needed in most of the cases. Simply hardwire the thermostat to a heater and then to the closest electrical outlet/box.

Keep in mind that our company does not provide installation, however, our managers can assist you finding an electrician and will also provide you with a helpful installation advice if requested.

Still need assistance with an installation? E-mail us for more details at info@royal-infrared.es.

Safety warnings

The installation of the Poer 26 must be performed by an experienced person.
The Poer 26 needs a 100-250V AC mats supply to operate, and fused appropriately (16A/3.5kW max).
The Poer 26 should be mounted in a location where it will not come into contact with a water, moisture or condensation.
The Poer 26 must be installed into a junction box, not directly into a wall.
The Poer 26 can be used together with electric heaters as well as electric floor heating system; pumps; zone valves and thermal actuators (normally open).

Free mounting

The thermostat can be professionally installed to any surface indoor and covered indoor. The water protection of the thermostat is IP20, consequently it suits bathrooms as well as other rooms/areas of your property. The only recommendation is to keep the thermostat not too far from a heater to minimise the difference between the ambient temperature and the one which is displayed on the thermostat. At the same time you can hardwire Poer 26 to several heaters at the same time following the power supply limits.

PREPARATION

Junction box

A junction box to fix the thermostat in a wall/surface you choose (must be confirmed by your electrician).

Drill to make a hole

A drill to make a hole of 68mm or any appropriate one (must be confirmed by your electrician).

INSTALLATION GUIDE

1. Drill a hole in a wall

Make sure there is no line/cord inside of the part of the wall that you choose for the thermostat. Then drill a hole of 68mm or any appropriate one (must be confirmed by your electrician).

2. Insert and fix a junction box

Insert a junction box and use 4 screws to fix it to a wall.

3. Insert wires

4. Prepare a wire for the thermostat

5. Open the front cover

Use a flat-blade screwdriver to open the front cover of the thermostat from snap hole at the button.

6. Wire the thermostat

Wire the terminal of the thermostat correctly and then fasten the screws.

7. Attach the front cover

Attach the front cover.

Display interface

APP SETUP GUIDE

1. Download PoerSmart

Scan the QR code or use one of the links below and download PoerSmart App.

Download on Google Play

Download on App Store

2. Create an account

Use your e-mail to get the confirmation code.

After confirming it, please create a password which you will be using to login to this app with other smartphones or tablets your family and you have. Please remember the password or write it down. However, do you worry, if you lose one, you can always request to restore your password.

When all is done, you will see the main screen of the PoerSamrt, please go to the next step.

3. Add the heater to the app

On the main screen of the PoerSmart app please click “add device”
Choose "Add Thermostat PTC20/PTC26

4. Reset the thermostat

Reset the device first - long press the return button on the bottom right corner for 3 seconds until the WiFi signal icon starts flashing.

NOTE: same operation needed when WiFi hotspot changed, WiFi password changed, or cell phone changed.

5. Enter Wi-Fi details

Press “Light blinks”
Select a Wi-Fi signal and enter Wi-Fi password to confirm the connection
Within 30 seconds the heater should be added, then press “Done” to finish

If you can see a success in adding the thermostat, proceed to the next step.

IMPORTAT: If you get an error that there was a problem in connecting the device, there are can be several reasons:

You entered incorrect password. This is a problem in 90% of all cases. Please make sure you are entering the correct password.
Selected Wi-Fi connecting is an old 5G. In this case please switch to 2.5G connection. You always have 2 connections in your Wi-Fi router - 2.4G and 5G.
Too far from the Wi-Fi router. In this case you need to position your Wi-Fi router closer to the heater. You can also get a Wi-Fi extension to increase the range of your Wi-Fi signal.

Solution

Of all above was tried out and an app still does not see the thermostat, click to the Quick-Connect Mode button on the top right corner of the reset screen. Please follow the instructions that you will see in the app after you click to the Quick-Connection Mode.

6. Start using the app

All set! Now you can control the temperature, use Holiday and Away modes. Add as many thermostats to the single app as you want and control each of them separately.